Privacy Policy

1. Introduction

Welcome to Nyaraghar Real Estate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nyaraghar.com or use our real estate services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out inquiry forms or contact forms
• Request property information or schedule viewings
• Subscribe to our newsletter or property alerts
• Contact us via phone, email, or WhatsApp
• Register for an account on our website
• Participate in surveys or feedback forms

This information may include:

• Contact Information: Name, email address, phone number, WhatsApp number
• Property Preferences: Budget, location preferences, property type, BHK requirements
• Communication Data: Messages, inquiries, and correspondence with our team
• Financial Information: Budget range (we do not collect or store credit card or banking details)

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activities:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages viewed, time spent on pages, links clicked, search queries
• Location Data: Approximate geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

2.3 Information from Third Parties

We may receive information about you from:

• Property developers and builders we partner with
• Real estate listing platforms and portals
• Social media platforms (if you interact with us on social media)
• Public records and property databases

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide Real Estate Services

• Respond to your property inquiries and requests
• Schedule property viewings and site visits
• Match you with suitable properties based on your preferences
• Facilitate communication between you and property owners/developers
• Process transactions and provide customer support

3.2 To Communicate With You

• Send property alerts and new listing notifications
• Provide updates on properties you've expressed interest in
• Send newsletters, market updates, and promotional content (with your consent)
• Respond to your questions and provide customer support
• Send important notices about our services or policy changes

3.3 To Improve Our Services

• Analyze website usage and user behavior
• Improve our website functionality and user experience
• Develop new features and services
• Conduct market research and surveys
• Monitor and prevent fraud and abuse

3.4 For Marketing and Advertising

• Display relevant property recommendations
• Show personalized content and advertisements
• Measure the effectiveness of our marketing campaigns
• Conduct targeted advertising (with your consent)

3.5 For Legal and Security Purposes

• Comply with legal obligations and regulatory requirements
• Protect our legal rights and prevent fraud
• Enforce our Terms and Conditions
• Ensure the security and integrity of our services

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 With Property Owners and Developers

When you express interest in a specific property, we share your contact information and inquiry details with the property owner, developer, or their authorized representatives to facilitate your property search.

4.2 With Service Providers

We may share information with third-party service providers who perform services on our behalf:

• Web hosting and cloud storage providers (Google Cloud Platform)
• Email service providers
• Analytics and data analysis tools (Google Analytics)
• Customer relationship management (CRM) systems
• Payment processors (if applicable)

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to:

• Legal processes (court orders, subpoenas)
• Government or regulatory requests
• Protection of our rights and property
• Prevention of fraud or illegal activities
• Protection of public safety

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better user experience and understand how you use our services.

5.2 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Functionality Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant advertisements

5.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmitted over the internet is encrypted using SSL/TLS
• Secure Storage: Data stored on Google Cloud Platform with industry-standard security
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures regularly reviewed and updated
• Employee Training: Staff trained on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Portability

• Request a copy of the personal information we hold about you
• Receive your data in a structured, commonly used format

7.2 Correction and Update

• Request correction of inaccurate or incomplete information
• Update your contact details and preferences

7.3 Deletion

• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for processing (where applicable)

7.4 Opt-Out

• Unsubscribe from marketing emails and newsletters
• Opt-out of targeted advertising
• Disable cookies through your browser settings

7.5 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Ongoing business needs

When we no longer need your information, we will securely delete or anonymize it.

9. Third-Party Links and Services

Our website may contain links to third-party websites, including:

• Property developer websites
• Social media platforms (Facebook, Instagram, YouTube)
• Partner websites and services
• Google Maps and location services

We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For material changes, we will provide prominent notice on our website
• We may send you an email notification (if you have provided your email)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Your Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

If you do not agree with this Privacy Policy, please do not use our website or services.